We accept returns. You can return unopened items in the original packaging within 30 days of your purchase with receipt or proof of pur
chase.
If 30 days or more have passed since your
purchase, we cannot offer you a refund or an exchange.
Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.
To follow up on the status of your return, please contact us at
info@STEMNETICS.org
2.
Exchanges
We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at info@STEMNETICS.org with details of the product and the defect. You can send the item you consider defective to:
11426 Davis Street Unit# 1065
Grand Blanc Mi 48480
Upon receipt of the returned product, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.
3.
Exceptions
Some items are non-refundable and non-exchangeable. These include: Digital Dowenloads and Hardcopy lesson plans or work instructions.
